Synergis provides a wide array of property management services based on well-established quality system procedures laid down in the ISO management systems standards. The scope of its services includes the following:

 
  Security Management
  Hygiene Management
  Repair and Maintenance Services
  Clubhouse Management
  Car Park Management
  Financial Management
  Sub-contractor Management
  Other Services
   
 
 

 

1. Security Management
Daily Security Management Services
We provide comprehensive quality security management services which include patrolling, guarding, access control, traffic control, visitor handling, crowd control, and emergency handling.
To ensure clients receive quality and reliable services at all times, all our security staff receive intensive and on-going training in customer service, emergency handling, crowd control, crime prevention and fire safety.
Customized Consulting Services
We work closely with clients to identify strategic security needs and offer effective security solutions. Our consultancy approach includes reviewing manpower planning, security processes, and systems in use such as burglar alarm systems, video surveillance systems, closed-circuit television, access control and intercom systems.
     
   
 
 

 

2. Hygiene Management
Comprehensive Cleaning Services
We employ experienced contractors to provide general cleaning, specialized cleaning, waste management, and pest and rodent control services to clients.
A comprehensive hygiene management system is in place to ensure service performance meets client expectations. The system complies with the guidelines laid down in the ISO 14001: 1996 Environmental Management System.
Landscape Maintenance Services
We work closely with experienced landscape contractors, and draw up annual plans for enhancing property landscaping.
 
The annual plan covers services such as watering, weeding, fertilizing, top dressing to grassed areas, aeration, mulching, grass cutting, pruning, pest treatment and the maintenance of protective fencing.
     
   
 
 

 

3. Repair and Maintenance Services
Preventative Maintenance Approach
An annual maintenance plan is devised for each property to ensure its facilities and equipment operate efficiently, reliably and economically.
Full-Range Repair and Maintenance Services
Full-range repair and maintenance services are offered for different building facilities and operation systems, including HVAC systems, fire services systems, plumbing and drainage systems, electrical systems, building management systems, security systems, public address systems, lifts and escalators.
     
   
 
 

 

4. Clubhouse Management
Maintenance and Improvement Works
Assistance in formulating regulations for clubhouse use.
Overseeing of general maintenance.
We offer recommendations for major improvement works, and on the purchase of clubhouse furniture and utilities.
Special Leisure Program
Special leisure programs are designed to enhance the living standards of clients. Activities include yoga, children's fitness classes, language classes, and swimming classes.
     
   
 
 

 

5. Car Park Management
Daily Car Park Management Services
We provide comprehensive daily car park management services which include security enhancement, collection of parking fees and rent, general cleaning, and the control and monitoring of car park equipment.
Consultancy Services
Traffic Control & Planning -- reviewing traffic flow and road access to the car park.
 
Space Optimization -- providing a thorough study of car park layout design to maximize the efficiency of car park spaces.
 
Pricing Strategy Evaluation -- advising car park owners on competitive parking fees based on market trends, thus maximizing car park occupancy and revenues.
     
   
 
 

 

6. Financial Management
We can take responsibility for estate accounting and financial management.
 
We are also able to monitor and control a property's income and expenditure on a monthly basis.
     
   
 
 

 

7. Sub-contractor Management
We coordinate and administer different services and specialized contracts.
 
We monitor, assess and manage sub-contractors' performance.
 
Our computerized E-tendering system can be used to conduct data analysis, to select and assess contractors before inviting quotations, and for tender bidding and evaluation processes.
     
   
 
 

 

8. Other Services
Help desk management - we offer a computerized system which records, organizes and monitors clients' requests.
 
Festival decoration and promotion activities -- these can be carried out regularly at shopping arcades to increase shopper traffic flow and create a festive atmosphere.