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Synergis
is dedicated to pursuing continuous improvement.
One initiative towards this goal is the
setting up of six Quality & Services
Enhancement Committees, made up of members
of different levels from across the company.
Their task is to formulate and implement
effective strategies for enhancing the company's
policies, daily operations and customer
services.
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Formed
in 2002 |
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Acts
as a think-tank, formulating business
strategies and identifying business
opportunities for the continuing growth
of the company. |
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Formed
in 1997 |
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Acts as a leader of all committees,
with a mission of ensuring the goals
and objectives set by each committee
are in line with the company development
policies. |
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Formed
in 1998 |
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Promotes quality services and continuous
improvement by devising a series of
strategic plans and procedures. |
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Major activities include the following: |
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Organized
The Best QC Proposal Presentation Day |
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Co-organized
the "Quality Improvement &
Experience Sharing Convention 2001" with 10 renowned quality companies,
including the MTRC, the KCRC, Hongkong
Post, and the Hong Kong Jockey Club. |
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Signed
an agreement with Hongkong Post in 2001
to offer a value-added service of selling
postage at 52 properties under Synergis's
management. |
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Formed in 2001 |
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Ensures the smooth implementation of
the company quality systems at different
sites, by conducting regular quality
site audits. |
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Major activities include the following: |
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Assisted
the company to obtain ISO 9001:2000
Certificate Accreditation |
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Provides
5-S Training and Regular Audits |
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One-Month-One-"S" Competition |
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Participated
in the Quality Circle Experience Sharing
Conference organized by the Civil Engineering
Department |
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Formed in 1999 |
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Serves as invisible arms to cultivate
customer care culture among staff through
organizing different kinds of customer
service activities. |
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Major activities include the following: |
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New Customer Service Experience Day
Camp |
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Advanced Customer Care Experience Sharing
workshop |
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Q-Mark Customer Care Property Competition |
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Customer Caring Star Election |
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Formed in 2000 |
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Cultivates the safety management culture
of the company and ensures relevant
safe work practices are fully implemented
by all staff in their duties. |
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Major activities include the following: |
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Participation in the Occupational Safety
and Health Ambassador Scheme |
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Establishment of the Safety Management
System |
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Public safety promotion |
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